Ten Rules for Homeschool Convention
Etiquette
By Linda Brodsky
I
believe every situation calls for some etiquette, and homeschool conventions
are no exception. Often, vendors represent small, family-run businesses, and
sales at conventions provide their largest source of revenue. When customers
follow these ten simple rules, everyone benefits. The next time you enjoy a
homeschool convention, I encourage you to practice these ten demonstrations of
courtesy. As you do so, you can be sure that you will bless and encourage the
vendors and your fellow attendees.
1. Make sure checks
or credit cards are good, or pay in cash. Most vendors are able to authorize
credit cards at their booths. However, if your credit card does not go through,
valuable time will be lost in rectifying the situation, so make sure your
accounts are in good shape before you go to a convention. If a check bounces,
fees are charged and both the vendor and the customer have to deal with the
account balance problems. Many vendors prefer cash, which sometimes helps
vendors pay for immediate needs associated with convention expenses, such as
such as food, gas, hotel expenses, etc.
2. Handle all
products carefully and respectfully. The vendor’s inventory is expensive and
should be handled gently. If items are damaged, vendors may not be able to sell
them. One way to appropriately inspect books would be to open them up gently,
not spreading them completely open, thereby keeping their spines intact and
preserving the “new” feel of the book. Of course, it is always best to peruse
sample copies when they are available.
After
reviewing a product, put it back in the same location where you found it. If
you don’t know where it goes, hand it back to the vendor, or ask where to put
it back in its proper place.
3. Don’t shop
before the vendor hall officially opens. Many vendors are scrambling to “set
up shop” right up until the moment the convention sales officially begin. Honor
the starting and ending times posted for sales, and don’t rush the vendors. They
are eager to serve you, but they need to get organized first.
4. Diligently
supervise your children at all times. Take advantage of the wonderful children’s
programs that convention coordinators have provided for your children. The
convention sponsors may also offer babysitting services, or the hotel may
provide those services. You can also share “babysitting duty” with another mom:
one of you watches all the children while the other mom shops; then you trade
off. If you prefer to keep your children with you, be sure to keep them within
reach—literally—at all times, for their protection and for the protection of
the vendors’ products as well.
5. Shop, don’t
study. Vendors
understand that you would like to browse through a book before buying it, but
to stand in front of the booth and read through the entire book is rude. Not
only will the booth be less accessible to other potential customers while you
are there reading, but it’s likely that the book will look “used” after you
have read it from cover to cover, and no one else will want to purchase it. If
you are thoroughly “sold” on a product, buy it and use it at home.
6. Keep the traffic
moving, as much as it is in your power to do so. Don’t congregate
with friends (new or old) directly in front of a booth, especially with your
shopping carts or strollers in tow. Vendors are dependent on person-to-person
sales, so be polite and congregate elsewhere; avoid creating traffic jams that
can rob vendors of business.
7. Remember that
the vendor needs to talk to as many potential customers as possible. Vendors love to
talk with you, especially when homeschooling is the topic, but remember that
the time they have available to interact—hopefully with everyone at the
convention—is limited. Be friendly, ask your questions, and step aside so that
the next guy can ask his questions.
8. Expect to pay
for good customer service. Vendors who don’t deal with high-volume inventories are
often more willing to discuss their products and personally answer your
questions. If a vendor “sells” you on his product, buy it from him—not from the
high-volume-sales vendor on the next row, who was too busy to answer your
questions. Pay for what you get, and don’t take unfair advantage of helpful
people—instead, support their businesses with your purchases.
9. Support the
speakers. Most
speakers at homeschool conventions receive no compensation for their
contributions to the event. In fact, many speakers are required to pay a fee in
order to conduct a workshop, demonstration, or class at a convention. Take
advantage of the information and encouragement the speakers can offer, and if
you like what you hear and see, seek out their booths and consider trying the
products that impress you the most.
10. Please honor
the established closing time at the convention sales. When the vendor
hall is closing, make your purchases and leave on time, like the way you
“kindly make your way to the circulation desk” (sound familiar?) when the
public library announces it “will close in fifteen minutes.” You can be sure
that most vendors are very tired after a long day’s work and are eager to get
off their feet too. Make your final purchases . . . and come back tomorrow,
bright and early.
Most
convention vendors love what they do or they wouldn’t be there. Many regard the
hours they spend interacting with, and explaining their products/services to,
potential customers as ministry. I encourage you to practice these ten rules of
etiquette to enhance not only your shopping experience but the vendors’
experiences too!
See
you at the conventions!
Linda Brodsky and
her husband Mark have owned Brodsky
Ministries for more than ten years. They sell curricula, T-shirts,
U.S.-made toys, natural health products, and more. Their children can be found
at homeschool conventions painting faces and making balloon sculptures. They
have five children on earth, three in heaven, and are praying for more. Visit
their website at www.brodskyministries.com.
Copyright 2012, used with permission. All rights reserved by
author. Originally appeared in the February 2012 issue of The Old Schoolhouse® Magazine, the trade magazine for homeschool
families. Read the magazine free at www.TOSMagazine.com
or read it on the go and download the free TOS apps
to read the magazine on your Kindle Fire or Apple or Android devices.
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