Saturday

Guest Post: Ten Rules for Homeschool Convention Etiquette By Linda Brodsky




Ten Rules for Homeschool Convention Etiquette
By Linda Brodsky

I believe every situation calls for some etiquette, and homeschool conventions are no exception. Often, vendors represent small, family-run businesses, and sales at conventions provide their largest source of revenue. When customers follow these ten simple rules, everyone benefits. The next time you enjoy a homeschool convention, I encourage you to practice these ten demonstrations of courtesy. As you do so, you can be sure that you will bless and encourage the vendors and your fellow attendees.

1. Make sure checks or credit cards are good, or pay in cash. Most vendors are able to authorize credit cards at their booths. However, if your credit card does not go through, valuable time will be lost in rectifying the situation, so make sure your accounts are in good shape before you go to a convention. If a check bounces, fees are charged and both the vendor and the customer have to deal with the account balance problems. Many vendors prefer cash, which sometimes helps vendors pay for immediate needs associated with convention expenses, such as such as food, gas, hotel expenses, etc.

2. Handle all products carefully and respectfully. The vendor’s inventory is expensive and should be handled gently. If items are damaged, vendors may not be able to sell them. One way to appropriately inspect books would be to open them up gently, not spreading them completely open, thereby keeping their spines intact and preserving the “new” feel of the book. Of course, it is always best to peruse sample copies when they are available.

After reviewing a product, put it back in the same location where you found it. If you don’t know where it goes, hand it back to the vendor, or ask where to put it back in its proper place.

3. Don’t shop before the vendor hall officially opens. Many vendors are scrambling to “set up shop” right up until the moment the convention sales officially begin. Honor the starting and ending times posted for sales, and don’t rush the vendors. They are eager to serve you, but they need to get organized first.

4. Diligently supervise your children at all times. Take advantage of the wonderful children’s programs that convention coordinators have provided for your children. The convention sponsors may also offer babysitting services, or the hotel may provide those services. You can also share “babysitting duty” with another mom: one of you watches all the children while the other mom shops; then you trade off. If you prefer to keep your children with you, be sure to keep them within reach—literally—at all times, for their protection and for the protection of the vendors’ products as well.

5. Shop, don’t study. Vendors understand that you would like to browse through a book before buying it, but to stand in front of the booth and read through the entire book is rude. Not only will the booth be less accessible to other potential customers while you are there reading, but it’s likely that the book will look “used” after you have read it from cover to cover, and no one else will want to purchase it. If you are thoroughly “sold” on a product, buy it and use it at home.

6. Keep the traffic moving, as much as it is in your power to do so. Don’t congregate with friends (new or old) directly in front of a booth, especially with your shopping carts or strollers in tow. Vendors are dependent on person-to-person sales, so be polite and congregate elsewhere; avoid creating traffic jams that can rob vendors of business.

7. Remember that the vendor needs to talk to as many potential customers as possible. Vendors love to talk with you, especially when homeschooling is the topic, but remember that the time they have available to interact—hopefully with everyone at the convention—is limited. Be friendly, ask your questions, and step aside so that the next guy can ask his questions.

8. Expect to pay for good customer service. Vendors who don’t deal with high-volume inventories are often more willing to discuss their products and personally answer your questions. If a vendor “sells” you on his product, buy it from him—not from the high-volume-sales vendor on the next row, who was too busy to answer your questions. Pay for what you get, and don’t take unfair advantage of helpful people—instead, support their businesses with your purchases.

9. Support the speakers. Most speakers at homeschool conventions receive no compensation for their contributions to the event. In fact, many speakers are required to pay a fee in order to conduct a workshop, demonstration, or class at a convention. Take advantage of the information and encouragement the speakers can offer, and if you like what you hear and see, seek out their booths and consider trying the products that impress you the most.

10. Please honor the established closing time at the convention sales. When the vendor hall is closing, make your purchases and leave on time, like the way you “kindly make your way to the circulation desk” (sound familiar?) when the public library announces it “will close in fifteen minutes.” You can be sure that most vendors are very tired after a long day’s work and are eager to get off their feet too. Make your final purchases . . . and come back tomorrow, bright and early.

Most convention vendors love what they do or they wouldn’t be there. Many regard the hours they spend interacting with, and explaining their products/services to, potential customers as ministry. I encourage you to practice these ten rules of etiquette to enhance not only your shopping experience but the vendors’ experiences too!

See you at the conventions!

Linda Brodsky and her husband Mark have owned Brodsky Ministries for more than ten years. They sell curricula, T-shirts, U.S.-made toys, natural health products, and more. Their children can be found at homeschool conventions painting faces and making balloon sculptures. They have five children on earth, three in heaven, and are praying for more. Visit their website at www.brodskyministries.com.

Copyright 2012, used with permission. All rights reserved by author. Originally appeared in the February 2012 issue of The Old Schoolhouse® Magazine, the trade magazine for homeschool families. Read the magazine free at www.TOSMagazine.com or read it on the go and download the free TOS apps to read the magazine on your Kindle Fire or Apple or Android devices.

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